FlixSage

Privacy

FlixSage Privacy Policy

By using the App, you agree to the practices described in this Privacy Policy.

This Privacy Policy describes how FlixSage ("we", "us", or "our") collects, uses, stores, and shares information when you use the FlixSage mobile application (the "App" or "Service").

  1. Information We Collect

    FlixSage does not require account registration. We do not ask you to provide your name, email address, phone number, contacts, or precise location to use the App.

    Depending on how you use the App, we may process the following information:

    • Images you choose to submit: If you use image-based features, images from your camera or gallery may be processed to generate movie or TV show insights.
    • Text prompts: If you use prompt-based features, the text you enter may be processed to generate results.
    • Generated results and saved collections: Show details, generated insights, selected images, trailers, and saved collection data may be stored locally on your device.
    • Device or installation identifier: The App may use a device or installation identifier to manage generation limits, quota resets, rewarded ad benefits, abuse prevention, and service functionality.
    • Purchase and subscription status: Subscription entitlement and purchase status may be processed through app store and subscription service providers.
    • Advertising data: Advertising providers may process device, ad interaction, or similar data to serve and measure ads, subject to their own policies and your device settings.
    • Diagnostics and crash data: If telemetry is enabled, diagnostic information such as crash reports, error logs, device/platform details, and app state may be processed to monitor reliability and fix issues.

  2. How We Use Information

    We use information to:

    • Provide AI-generated movie and TV show insights.
    • Process images and prompts submitted by you.
    • Save and display your local collections and generation history.
    • Manage free usage limits, rewarded ad quota resets, and subscription access.
    • Display ads and rewarded ads.
    • Process purchases and subscription entitlements.
    • Improve app stability, diagnose issues, and prevent abuse.
    • Provide app support and maintain security.

  3. Camera, Gallery, and Microphone Access

    The App may request camera or gallery access only when you choose to use image-related features.

    The App may request microphone access only when you choose to use speech input features.

    You can deny or revoke these permissions at any time through your device settings. Some features may not work without the required permission.

  4. AI Processing

    When you submit an image or text prompt for generation, that content may be transmitted to third-party AI or data providers so the App can generate insights.

    AI-generated results may be inaccurate, incomplete, or outdated. Do not submit content you do not have the right to use or content that contains sensitive personal information.

  5. Local Storage

    The App uses local storage, including an ObjectBox database, to save app data such as collections, generated results, preferences, and related images.

    Data stored locally remains on your device unless you choose to share it, submit it for generation, back it up through your operating system, or use a feature that requires external processing.

    If you uninstall the App, clear app data, or reset your device, locally stored data may be permanently deleted.

  6. Third-Party Services

    FlixSage may use third-party services to operate the App, including services for:

    • AI generation and image/text analysis.
    • Movie, TV show, poster, trailer, and metadata lookup.
    • Advertising and rewarded ads.
    • Subscription management and purchase entitlement checks.
    • Quota and usage limit management.
    • Crash reporting, diagnostics, and telemetry.
    • App store distribution and payment processing.

    These third parties may process information according to their own privacy policies and terms. We do not control their independent data practices.

  7. Purchases and Subscriptions

    Purchases and subscriptions are processed by third-party platforms such as Google Play, Apple App Store, RevenueCat, or similar providers.

    We do not collect or store your full payment card details. Purchase status and entitlement information may be used to unlock paid features and manage generation limits.

  8. Advertising

    The App may display banner ads and rewarded ads through third-party advertising providers.

    Ad providers may collect or process advertising identifiers, device information, ad interaction data, approximate location derived from network signals, or similar information, depending on your device settings, region, consent choices, and provider policies.

    You can manage ad personalization through your device or platform privacy settings where available.

  9. Data Sharing

    We do not sell your personal information.

    We may share or transmit information only as needed to:

    • Provide App functionality.
    • Process AI requests, ads, subscriptions, quotas, diagnostics, or support.
    • Comply with legal obligations.
    • Protect the App, users, or third parties from fraud, abuse, or security risks.
    • Complete a business transfer, such as a merger, acquisition, or asset sale, with appropriate notice where required.

    Content you share through your device's built-in sharing tools is handled by your operating system and the apps you choose to share with.

  10. Data Retention and Deletion

    Local app data remains on your device until you delete it, clear app data, or uninstall the App.

    Quota, diagnostics, subscription, advertising, and third-party service data may be retained by the applicable service providers according to their own retention policies.

    You may request privacy-related assistance by contacting us at the email below. Because the App does not use FlixSage accounts, some data may only be removable by deleting local app data or managing data through the relevant app store, device setting, or third-party provider.

  11. Security

    We use reasonable measures to protect information processed by the App. Data transmitted to external services is expected to use secure transport such as HTTPS.

    No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  12. Children's Privacy

    FlixSage is designed for general audiences, but it is not specifically directed to children under 13.

    We do not knowingly collect personal information from children under 13. If you are under the age required by your country or region to consent to digital services, you should use the App only with permission from a parent or guardian.

    If we learn that we have collected personal information from a child where parental consent is required, we will take appropriate steps to delete or limit that information.

  13. International Processing

    Third-party services used by the App may process information in countries other than your own. By using the App, you understand that information may be processed where we or our service providers operate.

  14. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted within the App or on the linked policy page, and the "Last updated" date will be revised.

    Your continued use of the App after updates means you accept the revised Privacy Policy.

  15. Contact

    If you have questions about this Privacy Policy, please contact:

    Developer: Karloos

    Email: support@flixsage.com

    Country: Philippines